Introduction

At Mesglo London, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our clinic, interact with our website, or use our services. By engaging with us, you agree to the practices outlined in this policy.

1. Information We Collect

We collect various types of information to provide you with the best possible care and service. This may include:

• Personal Information: When you book an appointment, register on our website, or visit our clinic, we may collect details such as your name, email address, phone number, date of birth, and, in some cases, your medical history (as needed for treatments).
• Health Information: To ensure we provide appropriate treatments, we may ask for specific health-related details, such as allergies, medications, and previous procedures.
• Payment Information: When you make payments, we collect necessary billing details, like credit card information or other payment methods. These transactions are processed securely by trusted third-party providers.
• Website Usage Data: We also collect information about how you interact with our website, such as your IP address, browser type, device, and pages you visit. This helps us improve your online experience.

2. How We Use Your Information

We use the information we collect for several purposes, including:

• Providing our services: We use your information to book appointments, deliver treatments, and communicate with you about your care.
• Improving your experience: Your feedback and usage data help us enhance our services, the website, and customer experience.
• Billing and payments: We use your payment details to process transactions and manage accounts.
• Marketing: If you consent, we may send you updates about new services, offers, or promotions. You can always opt out of marketing emails at any time.
• Compliance with laws: We may need to use your information to meet legal or regulatory requirements, such as maintaining medical records or for liability purposes.

3. How We Protect Your Information

We take your privacy seriously and use industry-standard security measures to protect your personal data. This includes encryption, secure servers, and regular security audits to ensure your information is safe from unauthorized access.

4. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information. However, there are some instances where we may share your data:

• With healthcare professionals: If necessary for your care, we may share relevant health information with other medical professionals or specialists.
• With third-party service providers: We work with trusted third-party vendors to assist in delivering our services (e.g., payment processors, website hosting, or email marketing). These providers are contractually bound to protect your data and only use it for the agreed-upon purposes.
• When required by law: We may disclose your information if required by law, or to comply with legal processes, such as a court order or regulatory request.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request to see the information we hold about you.
• Correction: You can update or correct any inaccurate or incomplete data we have on file.
• Deletion: In some cases, you can ask us to delete your personal information, subject to certain legal exceptions.
• Opting out of marketing: You can choose to stop receiving marketing emails by clicking the unsubscribe link or by contacting us directly.
• Withdraw consent: If we rely on your consent to process your information, you can withdraw that consent at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies are small files that help us remember your preferences, analyze website usage, and enhance functionality. You can manage or block cookies through your browser settings if you prefer.

7. Third-Party Links

Our website may contain links to third-party websites that we don’t control. These external sites have their own privacy policies, and we encourage you to review them before sharing any personal information. We are not responsible for their content or practices.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any significant changes, we’ll update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please feel free to reach out to us:

Mesglo London 

Audley house, 12-12a Margaret Street, London, W1W 8JQ

info@mesglolondon.co.uk

07830402077

By continuing to use our services, you agree to the terms outlined in this Privacy Policy.