Cancellations and Refunds - Mesglo London
Our cancellation and refund policy is designed to be fair to both our clients and our practitioners. Please review the details below.
Cancellation Policy
We require at least 24 hours notice for cancellations. Late cancellations may be subject to a fee. Please contact us as soon as possible if you need to change your appointment.
Refund Policy
Refunds are considered on a case-by-case basis. If you have concerns about a treatment, please contact us to discuss your options. We are committed to ensuring your satisfaction and will work with you to resolve any issues.
Treatment Packages
Treatment packages and courses are non-transferable and must be used within the specified timeframe. Unused sessions from treatment packages are non-refundable after the expiry date.
How to Cancel or Request a Refund
To cancel an appointment or request a refund, please contact us by phone on +447830402077, via WhatsApp, or by email at [email protected]. We aim to respond to all enquiries within 24 hours.
Contact us at [email protected] for any questions.