Terms and Conditions for Mesglo London

Welcome to Mesglo London! By using our services, booking appointments, or interacting with our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully. If you do not agree with any part of these terms, please refrain from using our services.

1. General Information

Mesglo London is an aesthetic clinic offering a variety of treatments and services designed to enhance your appearance and well-being. We reserve the right to modify, update, or discontinue our services, products, or policies at any time without notice.

2. Appointment Bookings

• Booking: Appointments can be booked via phone, online through our website, or in-person at our clinic. By booking an appointment, you confirm that you are providing accurate and complete information, including your contact details and relevant health information.

• Confirmation: After booking, you will receive a confirmation email or message with the details of your appointment. It is your responsibility to check the accuracy of your appointment time, date, and treatment details.

• Cancellations and Rescheduling: We understand that plans can change. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the appointment may incur a cancellation fee, as outlined in our Booking Policy.

3. Payment Terms

• Fees: All services and treatments will be clearly priced at the time of booking. Prices are subject to change, but we will inform you of any adjustments before your appointment.

• Payment: Full payment is due at the time of treatment, unless otherwise specified. We accept various payment methods, including credit/debit cards, bank transfer, and cash. If a deposit has been paid, the balance will be due upon arrival.

• Refunds: Refunds will be processed in accordance with our Cancellation Policy and at the discretion of the management. In cases of dissatisfaction with a treatment, we ask that you notify us promptly so we can discuss the best course of action.

4. Health and Medical Information

• Health Assessment: When booking, you may be asked to provide certain medical information, including health conditions, allergies, or medications. You agree to provide truthful and accurate information to ensure the safety of your treatment. Any changes to your health status should be communicated to us before your appointment.

• Consultations: All treatments will require an initial consultation to assess your suitability for the service. Consultation fees, if applicable, will be disclosed at the time of booking.

• Risks: While we take every precaution to ensure safe and effective treatments, you acknowledge that all aesthetic and medical procedures carry some level of risk, which will be explained to you prior to treatment.

5. Use of Our Website

•  Intellectual Property: All content on the Mesglo London website, including images, text, logos, and design, is owned by Mesglo London or licensed to us. You may not copy, distribute, or use any of this content without prior written permission.
• Website Usage: You agree to use our website only for lawful purposes and not to engage in any activity that could disrupt or damage the website, interfere with other users, or breach any applicable laws.

• Links to Third-Party Sites: Our website may contain links to third-party sites. These links are provided for convenience, but we do not endorse and are not responsible for the content, products, or services offered by third-party websites.

6. Privacy and Data Protection

 We respect your privacy and are committed to protecting your personal information. By using our services, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal data.

7. Liability and Disclaimers

• Limitation of Liability: While we take every care in providing our treatments, services, and advice, Mesglo London is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or website, unless due to gross negligence or willful misconduct on our part.

• Client Responsibility: You are responsible for ensuring that the information you provide is accurate and complete. If you fail to disclose relevant medical details, or if you do not follow post-treatment instructions, we are not liable for any adverse effects that may occur.

8. Client Conduct

•  Respectful Behavior: We ask that all clients treat our staff, other clients, and our premises with respect and courtesy. Mesglo London reserves the right to refuse service to anyone who engages in inappropriate, disruptive, or abusive behavior.
• Treatment Refusal: We reserve the right to refuse any treatment if, in our professional opinion, it is deemed unsuitable for you due to health, safety concerns, or any other reason.

9. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and the revised terms will apply immediately upon posting. We encourage you to review these terms periodically.

10. Governing Law and Dispute Resolution

 These Terms and Conditions are governed by the laws of the United Kingdom. In the event of a dispute, we will make every effort to resolve the issue amicably. If an agreement cannot be reached, the dispute will be resolved through mediation or, if necessary, through legal action in accordance with UK law.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, or if you need more information about our services, please contact us:

Mesglo London 

Audley house, 12-12a Margaret Street, London, W1W 8JQ

info@mesglolondon.co.uk

07830402077

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.